Being an online service, Toggl Track lets you access your account and data via multiple platforms. Currently, you can access your Toggl Track account via the following apps:
- The Toggl Track Desktop App will allow you track time from your desktop. Available for Mac and Windows. With OS-specific feature lists.
- TogglDesktop 7.877 for Mac can be downloaded from our website for free. Our built-in antivirus checked this Mac download and rated it as 100% safe. This free Mac app is an intellectual property of Toggl Inc. The program is included in Productivity Tools.
Available for Mac and Windows. My favorite feature is Toggl Track's desktop app which has boosted my team's use of the service to nearly 100%. They can simply click the taskbar icon and a perfectly synced, minimalistic and simple Toggl Track tool is provided to them. – User Review from Capterra. Feb 10, 2019 Paid users also get detailed insights from Toggl about how to better optimize their time based on their log. Toggl is available on iOS and Android, as well as Mac. There is a free version, or you can upgrade to a Starter ($9/user/month), Premium ($18/user/month), or an Enterprise account (custom pricing). Toggl Desktop Click the Download Free Trial button above and get a 14-day, fully-functional trial of CrossOver. After you've downloaded CrossOver check out our YouTube tutorial video to the left, or visit the CrossOver Chrome OS walkthrough for specific steps.
All your time tracking data is synced between these apps so that you can easily switch between them at your convenience. Lode runner: the legend returns mac os.
Common sync issues: Desktop apps
The Toggl Trackdesktop app (Mac, Windows, Linux) most commonly has issues when used in an office environment with a restricted internet connection, such as a proxy or a firewall. This will prevent the app from syncing your data or could even prevent you from logging into the app.
The app will show exclamation marks next to time entries which have failed to sync.
You might also get a message telling you the app is offline at the bottom of the main app window as shown above.
Triggering sync manually
If you end up in a similar situation, it's best to first try triggering sync manually within the app.
If you are using a Mac or a Linux version of the Toggl Track desktop app please navigate to Account > Sync to trigger sync manually.
If you are a Windows user please click on the cogwheel icon located on the top-right corner of the main window (the timer window) and then select 'sync' from the drop-down menu.
Optimizing your network
If this doesn't work, if possible, try connecting to a different network to determine if the one you are currently connected to has restrictions on it. If you see that the app doesn't have syncing issues while you are connected to a different network or if you are not able to test this out in your office environment usually the best thing to do is ask your network administrator to white-list Toggl Track on the network you are connected to. It also helps to make sure that ports 80 and 443 are open towards track.toggl.com and desktop.track.toggl.com.
Reach out to support
If the above options did not work, you should reach out to our support team. For us to assist you better it's best to share the app's local data as well when you reach out so that we can sort out the issue you are having as soon as possible. The following article describes the location of each database (.db) file.
Common sync issues: Mobile apps
Toggl Track mobile apps (iOS, Android) will try to sync as often as possible in the background to ensure real-time data when you open the app. However, due to iOS and Android limitations, there might be limits to how often your app syncs based on your battery life and other factors. Users on an unstable network (e.g., EDGE) or those using the app offline for an extended period of time might also notice that it takes longer for the app to sync than usual.
Time entries created in the mobile app that have not yet synced with our servers will have a grey exclamation mark. Time entries that have failed to sync will have a red exclamation mark next to them.
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While the app is designed to sync automatically when you open it (assuming it has been in the background for more than 5 minutes), you can also trigger sync manually. To trigger sync manually you simply need to pull down on your screen while on the timer page. You will see a loading circle while the app is syncing your data.
Reaching out to support
If the above doesn't help or it just helps briefly and the issue re-appears after a short while please reach out to our support team for further assistance. It's best to use the in-app feedback form if possible so that we can get some useful information along with your message.
If your app is completely offline and you are not able to use the feedback form please specify in your message the make and model of your mobile device, the OS it's running, and the version of the app that is installed on your phone.
To see which version of the Toggl Track app is on your phone tap on the cogwheel icon to access the settings page where you will be able to find that information.
Common sync issues: The web app
The web app via your browser is actually the 'most direct link' you can have with our servers and it's really rare to see a syncing-related error there but it can happen and it usually happens due to actual connection issues that may be caused by network restrictions as described above for the desktop app. If the web app is offline you will see the following option to 'reconnect':
Keep in mind that this can also happen if you just opened up your laptop, waking it up, and it still hasn't connected to a network. Clicking 'reconnect' as soon as you see that your device is online should do the trick in that scenario.
If any of the time entries you created with the web app didn't sync you will see an exclamation mark on the left side of the time entry description. Hovering your mouse over the exclamation mark will give you the option to retry syncing that specific time entry.
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If trying different networks, tweaking the network settings for proxy and firewall, refreshing the page, or clicking on the 'reconnect button' doesn't help please reach out to our support team and we will do our best to assist you.
Toggl Track connects with hundreds of tools via its handy browser extension, from Todoist and Trello to Asana and Jira. With our browser extension, users can track time directly within the apps themselves.
But we've taken the Toggl Track-Jira connection to the next level with our long-awaited Jira Sync. This powerful new feature allows users to automatically import existing Jira data directly into Toggl Track.
What can Jira Sync do for me?
Jira users can already track time within their Jira sites with the Track browser extension. But setting up Jira Sync enables users to automatically import Jira entities to their Toggl Track Workspace.
This means no more switching manually back and forth between Toggl Track and Jira to ensure Track Project names line up with Jira issues. No more tedious, repetitive data entry. Now you only need to enter the information once–into Jira. The Jira Sync feature ensures that Track data is synced up to Jira data.
Customize how you sync, mapping various Jira issue types onto Toggl Projects, Tasks, Clients or Tags. Then start tracking time right away with up-to-date Jira data in Track.
Jira Sync is a one-way street. You can port Jira data over to Toggl Track, but not the other way around. The adventures of wolf and hood - a jigsaw tale (itch) mac os.
This may change in the future, but at the moment this consistent direction ensures that you're never at risk of overwriting Jira data. No risk, but high reward: a more seamless and truly integrated workflow.
How do I get Jira Sync?
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Jira Sync is currently available as a beta for Premium Workspaces.
If your Workspace is not yet on a Premium plan, upgrade your Workspace to Premium through the linked page.
Otherwise, head over to the Integrations page and toggle the Jira Sync button to enable setup. Connect your Toggl Track and Atlassian accounts, then decide how you want your Jira data to look within the Toggl Track Workspace.
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Still have questions? Check out our Knowledge Base article for more information, or get in touch with our Support team at support@track.toggl.com.
